Trust & compliance

Who we are, how we are paid, and what we do with your information.

A firm that asks for your bank statements owes you total clarity about itself. Everything you might reasonably want to know about us is on this page.

Covering London, Birmingham, Manchester and beyond — in person, by phone or over video.

Two colleagues working through paperwork at a desk beside tall studio windows
The company

The legal detail

Nemek Finance is the trading name. Nemek Real Estate Ltd is the company behind it, registered in England and Wales, with its registered office at 261 Bath Road, Hounslow TW3 3DA.

We flag the difference in names deliberately. The legal entity refers to real estate rather than finance, and you should not have to work that out from a credit agreement later.

Company details
DetailOur position
Trading nameNemek Finance
Legal entityNemek Real Estate Ltd, registered in England and Wales
Registered office261 Bath Road, Hounslow TW3 3DA
What we doFinance broker and introducer. We arrange finance; we do not lend
Who we work withIndividuals and businesses across the UK, and businesses trading into Europe
How we are paidCommission from lenders, and occasionally a broker fee — always disclosed in writing first
Contact for data and complaintsinfo@nemekfinance.co.uk
What we do

We are a broker, not a lender

Nemek Finance introduces clients to lenders and helps them through the process. We do not lend our own money, and we do not make the lending decision — that always sits with the lender.

Any figures, rates or examples shown on this website are illustrations to aid understanding. They are not quotations, and they are not offers of credit. All borrowing is subject to status, affordability assessment and the lender’s own criteria.

  • We tell you which lenders we intend to approach, before we approach them
  • We do not run a hard What this meansA lender checking your credit history. A soft search is only visible to you; a hard search is recorded and can affect your score if there are several in a short period. without your permission
  • We put the total cost of borrowing in writing, not just the rate
  • We tell you when finance is the wrong answer
How we are paid

Our fees, without the small print

In most cases a lender pays us a commission when a case completes. In some cases a broker fee is charged to you instead, or in addition. Whichever applies, you will be told the amount, when it is payable and what it is for before you commit to anything.

You will never be charged for an initial conversation, and you will never be charged for us telling you not to borrow.

When money changes hands
StageWhat you pay
First conversation and reviewing your optionsNothing
Us telling you that borrowing is the wrong moveNothing
Preparing and submitting an applicationNothing upfront
On completionCommission from the lender, and any broker fee already agreed with you in writing
Your data

Privacy and data protection

We collect only what we need to help you: your contact details, information about your circumstances, and the documents a lender requires. We use it to assess your options, to approach lenders you have agreed to, and to meet our legal obligations — including anti-money-laundering checks.

We do not sell your data, and we do not pass it to lenders or anyone else without your instruction. You can ask us at any time for a copy of what we hold, ask us to correct it, or ask us to delete it where we are not legally required to keep it.

Your rights under UK GDPR
You can ask us toWhat happens
Show you what we holdWe provide a copy within one month, free of charge
Correct something wrongWe amend it and confirm when it is done
Delete your dataWe delete it, unless we must keep records by law
Stop marketing to youWe stop immediately — one email is enough
If something is wrong

How to complain

If we get something wrong, tell us. Email info@nemekfinance.co.uk with "Complaint" in the subject line, or call 07483 159369 and ask for a complaint to be raised. Tell us what happened, when, and what you would like us to do about it.

Complaints come to the person running the firm, not to a department. Most are resolved with a phone call in the first few days, because most are a misunderstanding that nobody chased down early enough.

What happens after you complain
WhenWhat we do
Within 3 working daysWe acknowledge your complaint in writing and tell you who is handling it
Within 4 weeksWe aim to have looked into it fully and written to you with our answer
Within 8 weeksIf it is complicated, you get our final written response by this point at the latest
If you are still unhappyWe tell you in writing what further options are open to you
Website

Cookies and this site

This website uses no advertising cookies, no tracking pixels and no third-party analytics. Fonts are served from our own domain rather than an external provider, so simply reading this page sends nothing about you to anyone else.

If analytics or a booking tool are added later, this section and the cookie policy will be updated first, and consent will be requested where the law requires it.

Next step

Questions about any of this?

Ask. A firm that cannot explain its own compliance position is not one to borrow through.

Or email info@nemekfinance.co.uk · Call 07483 159369

No obligation, no credit check to talk, and a straight answer if finance is not the right move.